Privacy Policy

Privacy Policy

Novaran Medical Logistics values the privacy and security of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and services.

Information We Collect

We may collect the following types of information when you interact with our website or services.

Personal Information

Personal information may include:

  • name

  • phone number

  • email address

  • business or facility name

  • service request details

This information is typically collected when you:

  • contact us through our website

  • request information about our services

  • communicate with our company.

Healthcare and Confidential Information

Novaran Medical Logistics may handle sensitive healthcare materials as part of our courier services. Our operations are designed to support compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Our company follows strict procedures when handling healthcare-related materials to help protect confidential medical information.

We do not collect or store protected health information (PHI) through our public website.

How We Use Information

Information collected through our website may be used to:

  • respond to inquiries

  • provide service information

  • improve our website and services

  • communicate with healthcare partners and clients

  • maintain business records and operational communication.

We only use information for legitimate business purposes.

Information Security

Novaran Medical Logistics takes appropriate steps to protect the security of information.

Security practices may include:

  • secure communication channels

  • limited access to sensitive information

  • employee training regarding privacy and data handling

  • secure data storage procedures when required.

While we strive to protect information, no system can guarantee absolute security.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.